Privacy Policy
How we handle your information.
Information We Collect
When you use our website or contact us to schedule a repair, we may collect the following information:
- Contact information: your name, phone number, and email address
- Vehicle information: car make, model, year, and description of the issue
- Location information: your city or address for mobile service scheduling
- Usage data: pages visited, time spent on pages, and referring sources collected through Google Analytics
This information is provided directly by you through our contact forms, phone calls, or text messages, or collected automatically through analytics tools when you browse our website.
How We Use Your Information
We use the information you provide to:
- Schedule and perform vehicle repairs at your location
- Communicate with you about your service request, including appointment confirmations and follow-ups via email and SMS
- Send service reminders and updates related to your repair
- Improve our website, services, and customer experience
- Respond to your inquiries and support requests
SMS Communications
By providing your phone number through our website forms, you consent to receive text messages from Glacier Peak Auto. These messages may include appointment confirmations, service updates, and follow-up communications. Message and data rates may apply. Message frequency varies based on your service interactions. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@glacierpeakauto.com.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Glacier Peak Auto, our customers, or the public
- With service providers who assist us in operating our website and business (such as analytics and communication tools), subject to confidentiality obligations
Cookies and Analytics
Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics uses cookies to collect anonymous usage data such as pages visited, session duration, and traffic sources. This data helps us improve our website and services. Google Analytics does not collect your name, email, or phone number. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also control cookie preferences through your browser settings.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All form submissions are transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications by replying STOP
- Opt out of analytics tracking via browser settings or the Google Analytics opt-out tool
To exercise any of these rights, contact us at info@glacierpeakauto.com or call (406) 420-0191.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
Last updated: June 2026
Contact
If you have questions about this privacy policy, contact us at info@glacierpeakauto.com or call (406) 420-0191.